The effort expanded Mary’s Center’s reach, bringing integrated health and human services to underserved communities in DC and Maryland.
Planning and Focus: Completed business planning in January 2005, facilitated by Monitor Group, resulting in a well-defined expansion plan for growth into underserved areas of DC and possibilities for growth in Maryland and Virginia.
Capitalization/Revenue: Receiving status as a Federally Qualified Health Center stabilized model of revenue generation for organization and resulted in $650 thousand a year for three years in direct funding, with expected continued funding beyond that time; increased funding through improved reimbursement rates of $322 thousand through Medicaid; and $150 thousand in liability insurance savings for a total annualized financial benefit of approximately $1.1 million.
Human Capital—Board and Management: Fully integrated CFO and hired a COO and director of outcomes in January 2006. Improvements to build a solid board began with the addition of two new members.
Financial Accountability: Completely reorganized the finance function under the direction of the new CFO. Made changes in staffing to bring on board the talent required to support a growing, more complex organization. Selected a new accounting system and redesigned the accounting “architecture” to generate meaningful, timely financial reporting, improving the overall financial management, compliance, and discipline of the organization. Hired a higher level management information system director to improve organizational capability and reporting.
